imBee Help Center
Search…
Welcome to imBee Help Center
User Menu
Dashboard
Inbox
Contact
Chat Ticket
Broadcast
Settings
Profile & Status
Notification Sound On/Off
Integrations (Coming soon)
Mobile Apps
Report Issue to imBee CS
Export "Report Issue" & Send us
WhatsApp Us
Usecase (Coming soon)
Chatbot | Workflow
Sales & CS Agents
Marketing
Managers
System Administrators
Technical Support FAQ (Coming Soon)
WhatsApp Numbers
Tips and Sharings
Powered By GitBook
Dashboard
Dashboard provides you the information:
As per selected timeframe (Start and End Dates)
  • Number of Tickets assigned to me
  • First Response Time
    • Longest time
    • Average time
  • Resolution Time
    • Longest time
    • Average time
  • List of Tickets assigned to me showing:
    • Channel
    • Chat Name
    • Ticket ID
    • Date assigned
    • First response time
    • Assigned by whom
    • Ticket Status
​
Previous
Welcome to imBee Help Center
Next - User Menu
Inbox
Last modified 2d ago
Copy link