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Profile & Status

To change Status:

  1. 1.
    Click Profile Picture in top right
  2. 2.
    Click Second Row (Status)
  3. 3.
    Select specific status and click Save

To change Profile:

  1. 1.
    Click Profile Picture in top right
  2. 2.
    Click Third Row (Profile)
  3. 3.
    Click Edit 3a. Change Agent Display Name 3b. Enable/ Disable Notification Sound 3c. Reset Password