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Create Quick Reply

To Create Quick Reply:

  1. 1.
    Click Create Quick Reply
  2. 2.
    Input Fields and Click Save

Shortcut Usecase:

  1. 1.
    Start with / + keywords of Quick Replies Content Shortcut
  2. 2.
    Select specific content in Quick Replies Suggestion Bar

Category Usecase:

Category helps agents get relevant Quick Replies options in convenient way.

Placeholder/ CRM Mapping/ CRM Text Merge:

Easy to send Personalised Quick Replies.