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Batch Contact List Upload

To upload batch contact list:

  1. 1.
    Click Export to download a csv file that containing existing values in all contact fields
  2. 2.
    Use your Microsoft Excel/ Google Sheet/ Pages/ Libreoffice to update the csv file
  3. 3.
    After the update, Export/ Download as csv
  4. 4.
    Click Import-> Import Contacts
  5. 5.
    Upload the csv file, Select channel and Click Next
Principle of batch contact list import: 1. If ID/Phone is the same -> overwrite values in contact fields 2. If ID/Phone is not existing -> add new contact 3. No auto-deletion of contact.
Empty value in contact fields will make those existing fields become empty!
For example: Existing contact
ID | Name | Age | Country 85251234567 | Peter | 18 | Hong Kong Uploaded csv ID | Name | Age | Country 85251234567 | Peter | | Hong Kong Updated contact ID | Name | Age | Country 85251234567 | Peter | | Hong Kong
For those contact fields (columns) that is not to be updated/edit, please remember to delete those columns before uploading! *ID/Phone is essential item For example (only need to update Peter's age from 18 to 25): Existing contact
ID | Name | Age | Country 85251234567 | Peter | 18 | Hong Kong Uploaded csv ID | Age 85251234567 | 25